CST - Associate - Recharge CST

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. About the role: Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience. Requirements: Resolving day-to-day queries of the customers/merchants via call/chat, overseeing day-to-day management of campaigns, and ensuring brand consistency. Educational Qualification: Any Graduate with 1+ years' experience in customer support.