Platform Support Engineer (L1)

Zinier is looking for a Platform Support Engineer to join their global 24/7 support team. You will be the front-line custodian of our customer experience, providing technical support across all areas of the Zinier platform. This is an excellent opportunity for engineers who enjoy debugging, problem-solving, and direct customer engagement, with clear pathways to grow into senior technical or customer-centric roles. Responsibilities include monitoring and responding to customer requests, diagnosing workflow and API issues, and contributing to engineering stability by bridging the gap between product and customer needs.